April Mercado – Underwriter
April is a playful, silly, and peppy lady who likes to impart her positive attitude on others around her. When it comes to underwriting she is also extremely hardworking and dependable. When she’s not helping clients with their applications, she is either baking, planning parties, or spending time with her family.
Why she loves and rocks at her job? “As the Senior Field Underwriter, I rock at my job because I try to keep both my co-workers and clients happy by staying positive and making the Medicare Supplement Process as Fun and Simple as can be.”
We asked our clients what they like about our services, our agents, or any other interaction with GoMedigap.
Here’s what they had to say about April:
Very Helpful and returns my call in a timely manner.
Chad Slusarski is the best agent I have worked with in years. He is timely, knows the details but most of all he has followed up on every commitment.
Courteous, prompt and effective guidance and results. Thanks.
Your company helped me to find another medical insurance with the same coverage and paying less premiums. Chris Grill made it a very easy transition. I am pleased with your service and greatly appreciate it. I want to thank you so much for a job well done.
Mitch Boulding was extremely helpful in every way. He returned my calls promply, kept me informed of progress, even appealed my denied application and in two days I was excepted. Better keep this fellow. Very satisfied with goMedigap.
I like the friendliness and helpful attitude or Chris. I feel like he steered me in the right direction for my needs/situation.And, he has been very responsive and timely to any of my inquires.
everyone very well informed and easy to understand. you have saved me money each year. thanks!
From the very first time I spoke with someone with your Group, I felt I had contacted the right person to help me. I find everyone that Ive had contact with were very knowledge, helpful and pleasant to talk with. Its nice to work with people that really do care about helping clients obtain the best that can be offered to them.
The knowledge, personal touch, they bring to answer my questions. Over the years have learned to feel secure of the information they supply me with. This is important to me. I have only so much money at this stage of my life and placing my medical concerns into GoMedigaps hands lets me rest. Assured the company they suggest is highly rated and reliable. They also follow through with me on the necessary steps to complete the process in a timely manner.
Friendly, flexible, not pushy
Consistent, accurate information and good follow-up are appreciated. Everyone I have dealt with is very personable. The company seems to have a good communication system since whoever I talk to can find the necessary notes about me.
Your agent was friendly, knowledgeable, succinct, patient and a joy to work with.
Prof.,court., and knowleageble
Your employees are easy to deal with, smart, knowledgable, and appear to be service oriented. I appreciate the assurance of ongoing service.
My agent Chad Slusarski was extremely informative and helpful during the whole process. I would highly recommend him to anyone who would ask me for a recommendation .
Tyler was extremely patient and helpful in guiding met to this important decision. I also consulted a broker in my neighborhood, but felt strongly that Tyler deserved my business because of the time and care he put into me. He is a keeper!
Easy to work with.
They answer all my questions. They are polite and professional. The follow-up on what they say theyll do. They are patient. They tell me when I can get a better deal and then help me get it! Ill probably think of more, later, when Im trying to get to sleep.
Pleasant staff, handles everything for us and finds insurance to fit our needs.
Pleasant staff to work with and saves me time by finding the lowest cost supplemental insurance for our needs.
Diana was very friendly and understood whaT I had been going through trying to sort through all the conflicting and confusing information about Medicare and the different plans from which to choose. She has a very calming voice. She asked me some questions about my needs and clearly 0defined my choices. She was able to mak0e the best recommendation to fit my needs. Finally…I feel confident that I will be able to handle my medical needs for the future.
Very helpful, friendly. And redponsive
Agents always search for the best deal and are informative about the insurance companies. I like the follow up- informing that the application has been sent, checking on the progress of the application, informing of any delays etc.
Patricia Made finding a supplemental policy quick & painless. Thanks.
No one was pushy, were very informative.
THEY KNEW WHAT I NEEDED AND SET MYSELF AND HUSBAND WITH GOOD INSURANCE AND SAVED US MONEY. THEY DID THERE JOB WELL. SEAN TAYLOR AND APRIL MECADO.
Jeff was extremely helpful, knowledgeable and friendly. Would highly recommend him to our family and friends.
Diana Roes attention to my needs was spectacular! Even when I accidentally messed up the process by submitting extra forms, she fixed the problem, explained my options and handled my account as though I was all important to her. Im truly grateful and am telling all my friends to “Go-Medigap”!!
Very professional and knowledgeable agent who answered all of my questions in terms I could easily understand D
EVERYTHING!!!!!!!!!!!! Great people to work with.
Fast, friendly, and complete service.
I found dealing with Laura and April very pleasant. I feel confident that I was guided to the best option available for me at this time.
Friendly, personal service by someone who knows her business! It was like talking to and emailing back and forth with a friend!
Kathleen was very knowlegeable and easy to work with. i could tell she really wanted to help me get the best plan for the money.
Chelsea was great! She explained a very confusing process in terms I could understand. She offered the options in visual charts that were easy to compare. I would definitely recommend Chelsea!
Both knowledgeable and efficient. They are concerned with (a) the customers needs and (b) how best to meet those needs — nothing else.
you know the insurance world and you help others who are not so well inform. thankyou for making it so easy for me.
Very friendly & knowledgeable….I felt that the agent (Sean) was most caring and empathetic.
They always seem friendly and knowledgeable!
Fast, friendly, informative service. Jeff has a great phone persona and is very helpful. I found Gomedigap to be that way when I started with you. Jeff just added to the very positive impression I had. Keep up the goo work. You have a quality staff!
Laura was a great help i got a better understanding of what i needed for my hisband.
Quick response, helpful literature, availability for questions, and allowing me the time to read and study all of the information without being harassed .
Teri was great. Very knowledgeable. Returned my calls and emails immediately. Couldnt have been more helpful. I hope all your employees are just like her.
Dealing with Sarah Pezzaro is a very pleasant experience and she always gets me the lowest rates for my supplement insurance.
He was very helpful, knew exalty what he was talking about!
Knowledgeable, polite and very helpful.
Diana was so helpful , not pushy like others that have called , answered all my questions and very sweet !
Knowledgeable, friendly and courteous!
Quick to answer all my questions and courtesy was exemplary