Irma Lerma – Medicare Supplement Agent
Irma is described as a loving, giving and passionate person. She and her childhood sweetheart, Steve, have been married for 27 years and share 3 wonderful children, Brachell, Brittany and Andrew. Irma is especially excited about becoming a grandmother for the first time come January 2017 and promises to be the best “Abuelita” in the world. When not spending time with her children, Irma enjoys working on puzzles and getting creative in her Bible journal. She loves serving her church and quotes “We can make our plans, but the Lord determines our steps.”
A favorite vacation spot Irma enjoys visiting is Disneyland. She loves the fact that a person’s imagination can run wild there and it doesn’t matter how old you are, you feel like a kid all the time!
Why does she love and rock at her job? “I love my job because I get to talk to wonderful people every day and I get to help them with something that can be overwhelming and confusing.”
Licenses: AL-763994, AZ-1152308, CA-0L02704, CO-512676, FL-W335928, GA-3089291, IL-18018315, IN-3171569, KS-18018315, KY-921637, LA-699722, MD-3000012162, MI-18018315, MO-8381180, MS-10441109, NC-18018315, NE-18018315, NJ-1615862, NY-LA-1429911, OH-1112874, OK-100263871, OR-18018315, PA-781210, SC-823491, TN-2339622, TX-2106764, VA-998957
We asked our clients what they like about our services, our agents, or any other interaction with GoMedigap.
Here’s what they had to say about Irma:
Very helpful and friendly service
they are very understanding and tey dont push you inot anything you dont want they explain what we are getting and caring
Irma Lerma was so helpful with my insurance needs. She was very kind, professional and I would call on her again in the future if/when I need a change or help with my insurance needs.
Very pleasant phone demeanor, and very happy to help.
Very nice person I talk too
Let me tell you, Irma Lerma help me with my Supplemental coverage, and found a plan to fit my needs. My wife Jacquelyn would also like to say, Irma Lerma & Tammy Price did a fantastic job with finding a suitable policy for her. We will recommend goMedigap to our friends and family. Mr. & Mrs. Shott
A person moves on threw life without a map and at times gets lost and Irma Lerma was my compass to navigate me in the right direction.Julie Lara made sure the is were doted & ts crossed Both Irma & Julie kept in contact with me and didnt leave me in the dark.Thank You Thank YouBarbara A Boucher
Irma and Nancy were very nice and there professionalism was wonderful i highly recommend both of them to my friends Robert
Was very informative and took time to explain options
Very friendly. Very helpful.
I am amazed how wonderful and thoroughly knowledgeable each and every person I dealt with is/was! Irma, Julie and Wayne could not have been more helpful. I felt each of these goMedigap employees held our hand and saw us through navigating this unfamiliar Medicare territory. Thank God for goMedigap. Cudos to every one of them. Wayne was my go to person and if you dont give him a big raise this year to keep him, someone might steal him away from you, he is that good!
She helped me find an affordable plan and carrier.
Subject matter expertise — taking the complication out of a complicated process. Professional, knowledgeable, personable.
Agent was very helpful and took time to explain the plan to me.She was very polite and patient.
They are friendly, helpful and informative
Chad was most helpful and guided me when I didnt understand.
One of the most important things for a company to have is competent customer service people. If they are not competent, responsive and friendly, I will not use the companys services or products. I will move on somewhere else. Irma Lerma was a great customer service representative and she answered all my questions and responded to all my requests quickly and correctly. I also dealt with one other representative that was very good. Both representative get a shining report.
Irma was very helpful and it is very quick to get what we need done with no problems or hassles.
Clear concise information from your agents.Who where totally patient and helpful.
Your agents and I havent had enough experience with your company
Great customer service , took the time to explain
Your agent was friendly, knowledgeable, succinct, patient and a joy to work with.
Irma Lerma was extremely helpful and took all the stress involed out of choosing what insurance we need. Highly recommend her!
The agents that we talked to were extremely knowledgeable and knew which products to recommend to us. They were nice and friendly too.
go Medigap does a fantastic job of saving you money on health insurance and keeps me up to date.there whole team is there for you.
The agent was very knowledgeable and helpful and went the extra mile to help choose a policy that best suited my needs.
Excellent service easy to shop for many different plans in one place.
Pleasant, knowledgeable and patient…………..and persistent.
your agent was very friendly and knowledgeable
You didnt disappoint me at all. I appreciate your help. Everybody did a great job.Im just not a person who talks to people about Medigap insurance.
You make the process so much easier, & Irma was great to work with.