Irma Lerma

Irma Lerma – Medicare Supplement Agent

Irma is described as a loving, giving and passionate person.  She and her childhood sweetheart, Steve, have been married for 27 years and share 3 wonderful children, Brachell, Brittany and Andrew.  Irma is especially excited about becoming a grandmother for the first time come January 2017 and promises to be the best “Abuelita” in the world.  When not spending time with her children, Irma enjoys working on puzzles and getting creative in her Bible journal.  She loves serving her church and quotes “We can make our plans, but the Lord determines our steps.”

A favorite vacation spot Irma enjoys visiting is Disneyland.  She loves the fact that a person’s imagination can run wild there and it doesn’t matter how old you are, you feel like a kid all the time!

Why does she love and rock at her job? “I love my job because I get to talk to wonderful people every day and I get to help them with something that can be overwhelming and confusing.”



Licenses: AL-763994, AZ-1152308, CA-0L02704, CO-512676, FL-W335928, GA-3089291, IL-18018315, IN-3171569, KS-18018315, KY-921637, LA-699722, MD-3000012162, MI-18018315, MO-8381180, MS-10441109, NC-18018315, NE-18018315, NJ-1615862, NY-LA-1429911, OH-1112874, OK-100263871, OR-18018315, PA-781210, SC-823491, TN-2339622, TX-2106764, VA-998957

We asked our clients what they like about our services, our agents, or any other interaction with GoMedigap.

Here’s what they had to say about Irma:

Very helpful and friendly service 

Karen H. - 02/22/2017

they are very understanding and tey dont push you inot anything you dont want they explain what we are getting and caring

Janet N. - 02/22/2017

Irma Lerma was so helpful with my insurance needs.  She was very kind, professional and I would call on her again in the future if/when I need a change or help with my insurance needs.

Cindy M. - 02/16/2017

Very pleasant phone demeanor, and very happy to help.

Randy S. - 02/16/2017

Very nice person I talk too

Claudia R. - 02/16/2017

Let me tell you, Irma Lerma help me with my Supplemental coverage, and found a plan to fit my needs. My wife Jacquelyn would also like to say, Irma Lerma & Tammy Price did a fantastic job with finding a suitable policy for her. We will recommend  goMedigap to our friends and family. Mr. & Mrs. Shott

Jacquelyn S. - 02/14/2017

 A person moves on threw life without a map and at times gets lost and Irma Lerma was my compass to navigate me in the right direction.Julie Lara made sure the is were doted & ts crossed Both Irma & Julie kept in contact with me and didnt leave me in the dark.Thank You Thank YouBarbara A Boucher

Barbara B. - 02/13/2017

Irma and Nancy were  very nice and there professionalism was wonderful i highly  recommend both of them to my friends Robert

Robert S. - 02/01/2017

Greattttttt

Robert P. - 01/31/2017

Was very informative and took time to explain options 

Kathy B. - 01/31/2017

Very friendly.   Very helpful.

Charles R. - 01/24/2017

I am amazed how wonderful and thoroughly knowledgeable each and every person I dealt with is/was!  Irma, Julie and Wayne could not have been more helpful.  I felt each of these goMedigap employees held our hand and saw us through navigating this unfamiliar Medicare territory.   Thank God for goMedigap.   Cudos to every one of them.  Wayne was my go to person and if you dont give him a big raise this year to keep him, someone might steal him away from you, he is that good!

Peggy M. - 01/20/2017

She helped me find an affordable  plan and carrier. 

Richard S. - 01/17/2017

Subject matter expertise — taking the complication out of a complicated process.  Professional, knowledgeable, personable. 

Gary Z. - 01/10/2017

Agent was very  helpful and took time to explain the plan to me.She was very polite and patient.

Sandra M. - 01/06/2017

They are friendly, helpful and informative

Gary M. - 01/05/2017

Chad was most helpful and guided me when I didnt understand.

Jeanette L. - 01/03/2017

I liked  

Liliana C. - 12/29/2016

One of the most important things for a company to have is competent customer service people.  If they are not competent, responsive and friendly,  I will not use the companys services or products.  I will move on somewhere else.  Irma Lerma was a great customer service representative and she answered all my questions and responded to all my requests quickly and correctly.  I also dealt with one other representative that was very good.  Both representative get a shining report.  

Christine G. - 12/19/2016

Irma was very helpful and it is very quick to get what we need done with no problems or hassles.

Julian C. - 12/14/2016

fewer questions

Kenneth B. - 12/14/2016

Clear concise information from your agents.Who where totally patient and helpful.

David D. - 12/13/2016

Your agents and I havent had enough experience with  your company

Betty C. - 12/09/2016

Great customer service , took the time to explain 

Diane O. - 12/04/2016

Your agent was friendly, knowledgeable, succinct, patient and a joy to work with.

Randall L. - 12/02/2016

Irma Lerma was extremely helpful and took all the stress involed out of choosing what insurance we need.  Highly recommend her!

Nancy S. - 12/02/2016

The agents that we talked to were extremely knowledgeable and knew which products to recommend to us.  They were nice and friendly too. 

Marilyn H. - 11/28/2016

go Medigap does a fantastic job of saving you money on health insurance and keeps me up to date.there whole team is there for you.

Seton W. - 11/27/2016

The agent was very knowledgeable and helpful and went the extra mile to help choose a policy that best suited my needs.

Edsel W. - 11/21/2016

Excellent service   easy to shop for many different plans in one place.

Eleanor F. - 11/18/2016

Pleasant, knowledgeable and patient…………..and persistent.

Jon R. - 11/15/2016

your agent was very friendly and knowledgeable

Sharon R. - 11/09/2016

You didnt disappoint me at all. I appreciate your help. Everybody did a great job.Im just not a person who talks to people about Medigap insurance.

Tom W. - 10/08/2016

You make the process so much easier, & Irma was great to work with.

Thomas B. - 10/06/2016