Shayla Watson – Underwriter
Shayla is a great fit for the Underwriting Team because she truly enjoys helping others and knows how to make a seemingly daunting task, like buying Medigap insurance, easy and less stressful for everyone involved. She describes herself as hardworking, compassionate and eager. Shayla loves spending time in nature, hearing birds sing, breathing the fresh air and when possible relaxing near water, all of which are very calming to her spirit.
Shayla and her husband have four daughters combined plus their family pet, a dog named Max.
She is very active with her church and helps out with the food and clothing pantry as well as other groups within the church. Shayla is also involved with the Central Austin Kickball League for girls where she serves on the board as Secretary, even coaching and serving as umpire when needed.
Why does Shayla rock at her job?: I have parents who are Medicare recipients and I want to provide our clients with the same level of service, patience and care that I give my parents and one day hope to receive myself. I want to make sure that all aspects of the plan they have chosen are understood and they feel good about the choice they made with GoMedigap.
Here’s what clients had to say about Shayla:
Friendly people, great service, quick respond, very helpful
The good information, great rates, and quick feedback.
So nice and so helpful. I need guidance because the more I read the more confused I get.
Patrica put up with me. I like that. Happy with that person.
product knowledge, timeliness with answers and caring attitude
Interacting with goMedigap is great. I asked for the best price G plan. They found different company pricing in my area and ask me the price I wanted to spend and contacted the medigap company for me. They also will keep me informed as to any better pricing of policies in the future.
Knowledgeable, fast, and very helpful.
Excellent and accurate service, quick responses.
I was explained what each policy covered and the cost of said policys .
They are informative and responsive. I trust their guidance.
They explained everything completely
The staff is always helpful without putting pressure on me to make a decision
Very knowledgeable and quickly had answers to my questions. Made sure I understood about the quotes. Would highly recommend her to my friends and goMedigap for their supplement needs. Thanks
You take care of us and promptly!
Friendly, helpful people who are service oriented. Thanks for your help.
Interaction with myself
The ability of your staff to be able to compare plans and inform you of coverage, benefits, cost and what to expect. Annalynne Bryant was very friendly and was able to lead us through the process very well.
I dont know the lady i talked to was very nice and had a answer to all my questions.
Your Rep, Chad, was very friendly and helpful. Explained how and when all the different things will come into effect. He made it less scary and I really appreciated his help.
All went just fine.
Patricia was great and very informative.
Straightforward, organized – make it easy
responsive, informed, courteous
Clear and to the point.
Perseverance…when at first…etc. Gene sought answers and found the right path forward. As a result I save $360+ annually on health insurance.
Overall quality with customers.
Overall policy with customers.
Wayne has great work ethic and takes the ride in assisting others.
Sean Taylor has been very helpful in understanding what we needed. He just happened to call last year when I was very frustrated trying to figure out a supplemental plan for my husband. He explained things to me and made it a lot easier. Sean contacted me a little over a month ago to help me get signed up for a plan also. I just had foot surgery so I just got back with him. I will recommend any I know to call Sean Taylor.
They always are looking out for the people they serve, thank you
Billy McGinn was extremely helpful and patient with answering all of my questions. In a business of Medicare insurance and its confusion, I was happy to get help. Thanks.
Everything so far!
Very knowledgeable and experienced. Helped me make the best decisions about what was right for me.
I like the efficiency and friendliness. It made my changing Medicare Supplement so easy!!! Ms. Barnes was an absolute jewel!!
Everything was really great.
Gene seems knowledgeable, and didnt waste my time.
Sarah tried to explain and keep it simple as she could. The was all very new to me. She did a great job.
They are very helpful and polite!
They keep in touch with me, they are knowledgeable and easy to deal with.
Agents are friendly, knowledgeable and up-to-date on current insurance offerings. Takes the confusion out of choosing an appropriate policy. I appreciate what goMedigap is doing.
OMG WHere do i begin???? Billy was the nicest, most knowledeable person i had spoken to about Medicare and supplementary insurance. I had put off talking to anyone just because i felt so ignorant about it sll. Billy was just the person i needed. Then when he put me through to Shayla , same thing. The kind, caring tone she had was priceless. Thank you all so much
We really appreciated all of the assistance and information we received from Tyler. He was very easy to talk to and went out of his way to help us in every way. He was never pushy and always made us feel like he was happy to help or answer any questions we might have.
Their knowledge of business and showing concern of getting best insurance possible.
Cant think of anything.