Tracy Patterson – Underwriter
Tracy is a member of the awesome Underwriting Team and fits right in with her thoughtful, loyal and amiable personality. Tracy loves live music so the Austin area is a great place for her to be since there’s always a show to go to. She also enjoys a good story, whether that be found in a book, movie or television show/series. From short road trips to overseas adventures, Tracy really enjoys to travel. In fact, her favorite vacation spot is London because of the excitement and history of the beautiful city.
Like many of our employees, Tracy is an avid animal lover and has previously been involved with Pug Rescue and even has some fur babies of her own!
When we asked Tracy why she rocks at her job, she said: “One of the joys of my life is helping people and I am so excited that in this position I am able to do just that!”
Here’s what clients had to say about Tracy:
Explained every thing, and got me the best price for the coverage I needed.
Very informative answers to questions and excellent customer service.
Jamie Wiley was extremely helpful
Friendly, knowledgable, helpful and in that order. Thank you!
Celeste Cunnington explained everything so clearly and walked me through the entire process, so it was very stress free. And best of all, located a great supplemental policy Plan G at a cost even lower than last year! I couldnt be happier, and have already recommended her to a friend who had never had a supplemental policy before. Thank you Go Medigap and especially thank you, Celeste!
They are helpful and responsive
Very nice already shared you information with two others. We enjoyed working with Irma Lerma exellenct Agent
very organized people, with knowledge, helping people what to choose in order to lower premiums
Very good at explaining
Everyone has been very friendly,well informed and professional! Could not have asked for a better experience!
The knowledge and personal service of your representatives.
Great customer service and good cost comparison to make an informed decision.
Scott was extremely helpful and explained the difference in the levels of each plan. He was very helpfulIn letting me know what questions might be asked me upon acceptance by one of the companies.
Very good at explaining . Gave detailed info. Felt informed not pressured.
Laura was very thorough with information and explanations. She made overwhelming information understandable.
Everyone I have interacted with seem very genuine, and professional. They all have taken the time to answer questions. I never felt abandoned or confused. GoMedigap has a GOOOOOOOOOOD TEAM!!!!
Upon first contact with Sarah Sweeney, she was very friendly yet professional, knowledgeable about the various products for which my husband and I were eligible, and most patient in answering the many questions I asked about medicare supplement coverage for my husband and me. After the long telephone application process she continued to follow up with a number of emails answering some questions I had. I would definitely recommend your company to friends.
Great guy! So helpful! Highly recommend him!
Excellent service! Very nice n personable guy! Think he deserves a big raise!!!
very knowledgeable and pleasant to talk to
They answer all my questions, and find me the most cost-effective and quality option available.
Really were gracious, very educated in their work and made me feel welcome and I wanted to call friends and family to tell them how lucky I was to find Teri Rank. I actually did call family and friendsto tell them of my experience.
Sarah and Traci were so helpful and knowledgeable and made a complicated process much easier.
I shopped around a bit and even though the monthly payment was the same, I loved the way Jamie presented herself so professionally and that she really seemed to care about helping me. She knows her stuff!
Enjoyed working with agents in completing application.
I was very happy that Cassidy help me out with a question I had after talking to her the first time I just needed to understand some of the policy and she accommodated me and help me out and I got it all taken care of now so I appreciate that thank you very much Cassidy
Saves me money.
Agent knowledgeable, professional and friendly. Very patient in explaining difference in F and G benefits and costs.
Knowledgeable and efficient. No pressure.
They contact me every year with updated information re my supplemental insurance. This means I do not have to spend time searching for who to call. The representative makes it very easy for me to make decisions. I value the input!
The agent was very knowledgeable and personable. She answered all my questions with no hesitation. She was professional but real and understanding!! Thank you Ashley Bryant.
Kent Boltz did an outstanding job.
They know the time line and contact me when it is time to consider other plans, they do the price comparing for me.
I like the way you check my current policies and prices each year to see if I am getting the best deal. Your agents have always been courteous and professional. This year, Cassidy Michael handled my case and did an excellent job. She stayed in touch with me through the whole process and was very knowledgeable.
very thorough and friendly
Details and plan comparisons were comprehensive. Molly was prepared for my questions.
friendly dependable service
Laura was a wealth of knowledge and answered every question I had on my list. Very, very good on the telephone explaining the process and what is expected.
Your annual call to let me know its time to start cking for a better price and your timely notification that my application is approved.Celeste emailed me AND called me to let me know Id been approved to make sure I got the message. Thats GOOD service.
agents were very friendly and they know their products very well.
cordial and to the point
Chris was very friendly and knowledgeable. He helped me find the medicare supplement that was right for me at the lowest cost. Chris and Tracy were both a pleasure to deal with. I would highly recommend goMedigap in helping you find a medicare supplement.
very professional, prompt replys
Meredith Parker was wonderful to talk with and super helpful with changing my supplemental insurance. She followed up with me today as she said she would when I was approved for the new insurance. The whole process was so much easier than I had imagined. Thank you so much Meredith!
Knowledge base, personality, helpful, made it easy, and more.
Ive never dealt with your company before, but what I liked is that all my questions were answered without my feeling pressured even when I was presented with a company which would work I had time to make my decision without pressure.
The service was great Mr.Tyler Eby was very helpful and answered all my questions